Returns & Exchanges

At New Arrivals, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided in the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.